It has been three years since the launch of ChatGPT. However, only 8% of American office workers use AI every day. Technology is overflowing, but hardly anyone actually uses it. Why is that? The answer lay not in model performance, but in the organizational structure. Starting this year, Shopify has incorporated an 'AI utilization score' into its performance evaluations. Colleagues evaluate how well AI has been integrated into work on a scale of 1 to 5. They changed it from "Try using AI" to "If
It has been three years since the launch of ChatGPT. However, only 8% of American office workers use AI every day. Technology is overflowing, but hardly anyone actually uses it. Why is that? The answer lay not in model performance, but in the organizational structure. Starting this year, Shopify has incorporated an 'AI utilization score' into its performance evaluations. Colleagues evaluate how well AI has been integrated into work on a scale of 1 to 5. They changed it from "Try using AI" to "If
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