Although G-Peters operates corporate training, customer service inquiries are typically handled by in-house training managers, placing a heavy burden on them. Therefore, the goal is to create a dedicated chatbot for each training session to resolve trainee questions first, and to provide "one chatbot per training session" to managers to reduce their resource requirements and strengthen relationships. Airtable was used for the database.

Although G-Peters operates corporate training, customer service inquiries are typically handled by in-house training managers, placing a heavy burden on them. Therefore, the goal is to create a dedicated chatbot for each training session to resolve trainee questions first, and to provide "one chatbot per training session" to managers to reduce their resource requirements and strengthen relationships. Airtable was used for the database.